Collections Analyst

Philadelphia, PA

Posted: 09/04/2019 Employment Type: Contract Industry: IT,Softworld Corporate,Financial Services,ERT/MSP Job Number: 230336

Collections Analyst
  • Collections Analyst is required for a Contract to Hire position in Philadelphia, PA.
  • Analyze/monitor client A/R account balances for past due.
  • Make client contacts as per collections strategy (e.g. comfort calls, e-mails, follow-ups).
  • Utilize collections tools and workflow to manage contacts.
  • Escalate collection issues to field finance managers and business as needed.
  • Successfully handle most non-routine issues and escalate to management issues that cannot be resolved.
  • Ensure all work is performed in accordance with targets.
  • Plan and organize work so that Service Level Agreement objectives are realized
  • Contribute ideas and actions towards the continuous improvement of processes within area of influence.
  • Understand and apply Billing processes, policies, procedures and internal control standards.

Required Skills:
  • 2+ years’ experience in business -to- business collections.
  • Oracle (or other ERP platform) Accounts Receivable; Oracle Advanced Collections (or other Collections tool).
  • Professional Services (e.g. consulting, auditing, project-based) industry experience.
  • Skilled in customer service interactions.
  • Understanding of accounting processes.
  • Good data entry skills.
  • Proficiency in MS Word, and MS Excel.

Desired Skills:
  • Associates degree in Accounting, Finance or related field is a plus.
  • Experience in a shared services/internal service delivery role.

Duration: Contract to Hire

Hours: 8 a.m. to 5 p.m. Monday through Friday


PLEASE NOTE: 3RD PARTIES/SUBCONTRACTORS/SUBCONTRACT AGENCIES ARE NOT ELIGIBLE FOR THIS POSITION.   SUBCONTRACT AGENCIES NEED NOT APPLY.

 
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