Application Support Engineer

Boston, MA 02109

Posted: 05/11/2023 Employment Type: Perm Industry: IT,Softworld Corporate,Financial Services,ERT/MSP Job Number: 240472

Job Description

Application Support Engineer
  • Direct-Hire
  • 2 openings, shift options: 530am-230pm or 11am-8pm
  • On site 1x per week in Boston, MA

Key Responsibilities:
  • Be part of team providing front-line production support for software and data to all business user teams (Operations, Portfolio Managers, Compliance, Traders and others)
  • Identify, research, and resolve technical problems pertinent to our applications and collaborate with the application development teams or third-party vendors
  • Analyze problems with a mind for restoration of service and automated prevention in the future
  • Deploy software to QA, Production, and DR environments by implementing and following a standard and repeatable deployment pipelines
  • Manage ongoing configuration and data across all environments
  • Manage source code repositories
  • Build and maintains knowledge base for trading and investment applications


  • Solid understanding of Linux and Windows operating systems
  • Past exposure with some of the following technologies: SQL, Shell scripting (bash), XML, Python, Java, Spring Boot, messaging/streaming frameworks (JMS/Kafka), Azure, RESTful services, Gitlab, docker, Jira, Confluence, Artifactory, SVN, Git, Gradle
  • Understanding of network concepts, TCP/IP stack and common Internet protocols
  • Understanding of programming languages (Java, Python) and object-oriented concepts
  • Understanding of relational databases, with emphasis on Microsoft SQL Server, data loading mechanisms and reporting
  • Ability to learn new concepts, systems, and software independently and quickly
  • Willingness to take initiative, seeing problems through to final completion
  • Ability to prioritize multiple tasks, set goals and meet deadlines
  • Flexible/on call to support off hours project and problem issues
  • Experience with at least one distributed version control system (Git preferred)
  • Experience with multi-tier and multi-site software deployments
  • Experience in business continuity planning and implementation
  • Experience with change management policies and procedures
  • Must be detail oriented with excellent verbal and written communication skills
  • Understanding of financial market data would be a major plus
  • Undergraduate degree or higher in technical field

THIRD PARTY AGENCIES, SUBCONTRACTORS, AND RECRUITERS NEED NOT APPLY. Applicants received from firms will not be considered. Subcontracting is not available for this position
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